Professional PM Services for ATM Manufacturers
How it works
ATM manufacturers have occasional challenges with having a network of qualified partners to assist managing ATM installation projects. At times, one ATM installation may require 2-3 vendors to coordinate successful installation. Coordinating critical logistics, meeting installation timeframes, and ensuring compliance standards are all details that often go overlooked, creating inconsistent experiences for your customers.
OptiVia Solution’s team of experienced project managers serve as trusted advisors who work with clients and partners to align the goals and objectives of each engagement to maximize your investment. Our commitment to your project goals drives successful ATM installation or decommissioning projects nationwide. We work strategically to construct a fully accountable plan to support the delivery and installation of each ATM and continue to oversee the project until all devices are active. Your committed project manager navigates you through key hardware and signage milestones, site survey reports, staging, and installation of each ATM, ensuring full compliance standards are met.
Project Lifecycle
Discovery Phase
OptiVia Solution’s consultation process begins with time to understand your customer’s expectations, timeframes, and success metrics. We create a plan of success for all stakeholders to include:
- Detailed Project Plan
- Technology Driven
- Metrics of Success
Designing Your Deployment Strategy
Execution of any plan requires hitting key milestones and reporting all findings for each location to the project team into a simplified template for discussion. We evaluate options, weigh risks, and consider every site condition to ensure the desired outcome is achieved.
Logistics and Warehousing
Once ATMs are ready for shipment, we coordinate with our nationwide warehousing network to securely receive the ATMs, accounting for all serial numbers, software, and other critical components, and report back information to the project team.
Implementation
Our team works seamlessly with installation technicians, project managers, signage providers, and other key stakeholders to translate project preparation into success. From timely job site arrival to up-to-date communications to cleanliness and courtesy, our commitment to client experience on each site is critical to our long-term growth strategy.
Transparency
Utilizing our cloud-based portal, we can upload and maintain all project documentation, certificates, completion photos, and additional project information in our user-friendly portal with protected access.